Issue details

Complains Summary: Quarter 3 and 4

A review of the complaints received under the Council’s complaints procedure between 1 October 2018 and 31 March 2019.

Decision type: Non-Key

Decision status: For Determination

Wards affected: (All Wards);

Notice of proposed decision first published: 03/04/2019

Decision due: 27 Jun 2019 by Cabinet

Lead member: Portfolio Holder for Finance and Governance

Lead director: Director of Finance, Policy and Development (Section 151 Officer)

Department: Policy and Performance

Contact: Finbar Gibbons, Head of Policy and Governance Email: finbar.gibbons@tunbridgewells.gov.uk.

Consultation process

The relevant Cabinet Advisory Board will be consulted.

 

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