Decision details

Citizen's Advice Bureau (CAB) Council Tax Protocol

Decision Maker: Cabinet

Decision status: Decision Made

Is Key decision?: Yes

Is subject to call in?: Yes


To agree to adopting the CAB Council Tax Protocol for collecting Council Tax debts.


RESOLVED - That the CAB Council Tax Protocol as set out in the report be adopted.



The protocol would offer practical steps aimed at preventing people from getting into debt and would ensure that taxpayers receive help and access to debt advice when needed.  It would also ensure that any enforcement is carried out within the law and was reasonable. 

Report author: Sheila Coburn

Publication date: 19/11/2020

Date of decision: 19/11/2020

Decided at meeting: 19/11/2020 - Cabinet

Effective from: 27/11/2020

Accompanying Documents: