Decision Maker: Cabinet
Decision status: Decision Made
Is Key decision?: No
Is subject to call in?: Yes
A review of the complaints received under the Council’s complaints procedure between 1 October 2021 and 31 March 2022.
RESOLVED: That the summary of complaints over period two (October 2021 to March 2022) be noted.
REASON FOR DECISION: To enable Cabinet to understand the Council’s current performance in relation to complaints handling.
Report author: Jane Clarke
Publication date: 23/06/2022
Date of decision: 23/06/2022
Decided at meeting: 23/06/2022 - Cabinet
Effective from: 01/07/2022