Decision Maker: Cabinet
Decision status: Decision Made
Is Key decision?: No
Is subject to call in?: Yes
A review of the complaints received under the Council’s complaints procedure between 1 October 2020 and 31 March 2021.
RESOLVED: That the summary of complaints over period two (October – March 2020/21) be noted.
REASON FOR DECISION:
To enable Cabinet to understand the Council’s current performance in relation to complaints handling
Report author: Jane Clarke
Publication date: 24/06/2021
Date of decision: 24/06/2021
Decided at meeting: 24/06/2021 - Cabinet
Effective from: 02/07/2021
Accompanying Documents: