Decision Maker: Cabinet
Decision status: Decision Made
Is Key decision?: No
Is subject to call in?: Yes
A review of the complaints received under the Council’s complaints procedure between 1 April 2022 and 30 September 2022.
RESOLVED – That the Council’s position on complaints performance at the end of Period 1 (1 April 2022 to 30 September 2022) be noted.
REASON FOR DECISION:
To enable Cabinet to understand the Council’s current performance in relation to complaints handling.
Report author: Jane Clarke
Publication date: 08/12/2022
Date of decision: 08/12/2022
Decided at meeting: 08/12/2022 - Cabinet
Effective from: 17/12/2022
Accompanying Documents: