Decision Maker: Cabinet
Decision status: Decision Made
Is Key decision?: No
Is subject to call in?: Yes
A review of the complaints received under the Council’s complaints procedure between 1 April 2019 and 30 September 2019.
RESOLVED – That the Council’s position on complaints performance at the end of Period 1 be noted.
REASON FOR DECISION:
To enable Cabinet to understand the Council’s current performance in relation to complaints handling.
Report author: Finbar Gibbons
Publication date: 05/12/2019
Date of decision: 05/12/2019
Decided at meeting: 05/12/2019 - Cabinet
Effective from: 13/12/2019
Accompanying Documents: