Agenda item

Performance Summary: Quarter 2

To consider and decide on the recommendations as set out in the attached report.

Decision:

RESOLVED –

  1. That the summary of priority projects performance over Quarter 2, as set out in Appendix A be noted
  2. That the summary of service performance over Quarter 2, as set out in Appendix B be noted
  3. That the performance indicator Recovery Plans for Quarter 2, as set out in Appendix C onwards be noted

 

REASON FOR DECISION:

To monitor the effectiveness of the council’s actions and plans to meet all of the objectives within the Five Year Plan, highlight underperforming areas, and propose actions to remedy any underperformance to ensure the key objectives are met.

Minutes:

Finbar Gibbons, Head of Policy and Governance introduced this report that summarised the performance of the Council’s priority projects and service delivery over Quarter 2.  It also identified areas of under-performance and actions to resolve this, and included the following:

 

-       The Report covered the period 1 July to 30 September 2019.

-       Against the performance indicators, there were 5 with targets  that were underperforming.  The Report included explanations and details of remedial actions that needed to take place. 

-       Data for Quarter 1 Waste indicators had now been received but had not included in the Report, a verbal update was given:

o   The percentage of household waste sent for reuse, recycling and composting was on target at a value of 50% against a target of 48%.

o   The kilograms of residual household waste per household missed its target with a value of 114kg against a target of 127kg.

-       Quarter 2 data was still to be processed.

-       A number of the projects were now showing as red or amber but to note that the Report was accurate as at 30 September 2019. 

 

Discussion and responses to member questions included the following matters:

 

-       The nature of the way people contact the Tourist Information Centre was changing.  With the move to the new building it would be an opportunity to look at this again.

 

RESOLVED –

  1. That the summary of priority projects performance over Quarter 2, as set out in Appendix A be noted
  2. That the summary of service performance over Quarter 2, as set out in Appendix B be noted
  3. That the performance indicator Recovery Plans for Quarter 2, as set out in Appendix C onwards be noted

 

REASON FOR DECISION:

To monitor the effectiveness of the council’s actions and plans to meet all of the objectives within the Five Year Plan, highlight underperforming areas, and propose actions to remedy any underperformance to ensure the key objectives are met.

Supporting documents: