Issue details

Complaints Summary Quarters 3 and 4

A review of the complaints received under the Council’s complaints procedure between 1 October 2022 and 31 March 2023.

Decision type: Exec Non-key

Decision status: Decision Made

Wards affected: (All Wards);

Notice of proposed decision first published: 15/02/2023

Decision due: 22 Jun 2023 by Cabinet

Lead member: Cabinet Member for Finance and Performance

Lead director: Director of Finance, Policy and Development (Section 151 Officer)

Department: Policy and Performance

Contact: Pamela Grover-Morgan, Performance and Governance Manager Email:

Consultation process

The Finance and Governance CAB will be consulted.


Agenda items