Issue details

Complaints Summary Quarters 1 & 2

A review of the complaints received under the Council’s complaints procedure between 1 April and 30 September 2023.

Decision type: Exec Non-key

Decision status: Decision Made

Wards affected: (All Wards);

Notice of proposed decision first published: 14/08/2023

Decision due: 7 Dec 2023 by Cabinet

Lead member: Cabinet Member for Finance and Performance

Lead director: Director of Finance, Policy and Development (Section 151 Officer)

Department: Policy and Performance

Contact: Pamela Grover-Morgan, Performance and Governance Manager Email: Pamela.Grover-Morgan@TunbridgeWells.gov.uk.

Consultation process

The Finance and Governance CAB will be consulted.

Decisions

Agenda items